Website viruses and vulnerabilities. Scanning and solutions.

› FAQ. › Website viruses and vulnerabilities. Scanning and solutions.

The spread of viruses by an infected site also negatively affects the hosting server. There are many negative ways to use an infected site, for example:

add illegal content to the site
spamming
create an outbound attack
etc

This leads to both blocking the site by search engines and blocking the hosting account.
It is required to scan the site for viruses and find vulnerabilities if incorrect site appearance is detected, extraneous links and other signs of hacking appear on the site.
You can contact our support team in the "Scan site for viruses" part of your Client Area to scan your account or a separate folder.

You will receive a list of infected files and vulnerabilities for analysis after scanning in an html file (AI-BOLIT-REPORT-__-****-**-**-****_**-**.html).

If the web services show a warning about dangerous content, the virus scan did not solve the problem. Online scanners can help you:

Online scanners analyze data based on signatures. Blacklist databases are also used. The steps taken allow you to understand the search engine's concerns about your site.
Some scanners provide blacklisting information and send a request to remove your site from these lists.

An alternative way to scan your sites is to scan files on your local computer for viruses. You need to download site files to your computer.
The safest and fastest way to download website files is to zip the files and download the archive.
How to zip files of your hosting account

Scan the files with an antivirus and disinfect infected files after downloading.
Important! Before uploading cured files, you need to change all passwords on your hosting account:

Change your login password
Change the user's FTP password
Change the database user password. Enter a new database connection password in the settings file of your site.